A thousand engagements. One method. Written down.

Forty plus years of business analytics and profit improvement work, most of it spent inside operations rather than describing them from outside. The ten profit leaks are not a framework assembled from reading. They are the places the work kept finding money, across enough plants, hospitals, and practices that the pattern stopped being a coincidence.

That practice built the benchmarking platforms behind more than two thousand hospital and health system clients, and trained more than fifty thousand professionals. The ten profit leaks came out of that work rather than out of a framework, which is why they are stated the way they are.

The 8M Institute builds the method into something your team owns and runs. The capability transfers. The results stay.

He is the author of Stop the Line, which is free on this site and is the long form of the argument.